Industries We Serve
At Active Calls, we specialize in inbound and outbound call center services tailored to your industry. From home services to tech and property management, our experienced agents handle scheduling, customer support, lead generation, and more — giving your business the edge it needs. With fluent English-speaking professionals and affordable solutions, you can grow operations while reducing overhead.
Industry: Plumbing
Service: Inbound & Outbound Service
Active Calls can help large plumbing service companies with handling all inbound and outbound service appointment booking call.
Our offshore call center services help plumbing businesses manage customer communication, leads management, appointment bookings and sales. Active Call’s Inbound services include answering, emergency and appointment scheduling, and customer support. Our Active Calls outbound services focus on lead generation, sales and appointment setting, and follow-ups. Together, they improve efficiency, customer satisfaction, and business growth.
Plumbing common repair and replacement services include Leak Repair, Clog Repair, Pipe Replacement, Fixture Installation, Water Heater Services and Drain Cleaning and more.
Call Center Agent Cost
Inbound or Outbound Agent = $1500 / month
160 hours. / Minimum 3 agents
Industry: Electrical
Service: Inbound & Outbound Service
Our Active Calls Inbound and Outbound call center teams can help large electrical service companies with handling all service call and appointment bookings.
The offshore call center services help electrical businesses manage customer communication, leads management, appointment bookings and sales. The Active Call Inbound Team offers call answering, emergency and appointment bookings, and customer support. The Outbound Services Team focus on electrical lead generation, sales and appointment setting, and follow-ups. Together, they improve efficiency, customer satisfaction, and business growth.
Electrical common repair and replacement services include Outlet and Switch Repair/Replacement, Wiring Issues, Circuit Breaker Issues, and more
Call Center Agent Cost
Inbound or Outbound Agent = $1500 / month
160 hours. / Minimum 3 agents
Industry: HVAC
Service: Inbound & Outbound Service
The Active Calls offshore call center is experienced ins help large HVAC service companies in handling all inbound calls and service bookings and making outbound service calls to book appointment and schedule service calls.
Our offshore call center services help HVAC businesses manage customer communication, leads management, appointment bookings and sales. Our Inbound Services Team include answering calls, emergency and service appointment scheduling, and customer support. The Active Calls Outbound Team focus on lead generation, sales and appointment setting, and follow-ups. Together, they improve efficiency, customer satisfaction, and business growth.
HVAC common repair and replacement services include Air Conditioning Repair, Furnace Repair, Tune-Ups and Maintenance, Duct Work Repair, Thermostat Repair/Replacement and more.
Call Center Agent Cost
Inbound or Outbound Agent = $1500 / month
160 hours. / Minimum 3 agents
Industry: Appliance Repair
Service: Inbound & Outbound Service
Active Calls outsourced call centers offer a range of appliance repair and replacement services for large companies in the space. Our fluent English-speaking agents helping manage customer interactions, schedule appliance repair and installation appointments, and provide technical support to improve customer satisfaction and reduce costs.
Inbound Services include answering calls, booking appliance repair appointments, handling inquiries about repairs with estimated costs and timing of technician availability. They also help field and resolving complaints. They can also offer basic troubleshooting, if needed. Active Calls Outbound Call Services involve lead generation, booking and confirming appointments, following up on service requests, and conducting customer satisfaction surveys.
Appliance common repair and replacement services include Refrigerator Repair, washer and Dryer Repair, Stove and Oven Repair, Dishwasher Repair, and other large appliances.
Call Center Agent Cost
Inbound or Outbound Agent = $1500 / month
160 hours. / Minimum 3 agents
Industry: Solar Sales & Discovery Bookings
Service: Inbound & Outbound Service
Active Calls helps Solar Energy companies book informational and sales call for Solar installations and discovery meetings.
Active Calls offers these solar firms the benefit of efficiency and affordability for inbound and outbound offshore call center services that enhance customer support and drive sales. Our Inbound Services Team will handle customer inquiries, appointment bookings, and processing, while Outbound Teams focus on lead generation, scheduling appointment, and tele sales.
Active Calls Inbound and Outbound services ensure an improve customer experience, satisfaction, while increasing revenues, boosting brand reputation, and reduce lead generation and booking costs. Outsourcing with Active Call’s offshore call center allows solar companies to stay focused on core operations, especially when using skilled, fluent English-speaking agents trained with solar industry knowledge.
Services: Solar Installation, Maintenance Service and Repair
Call Center Agent Cost
Inbound or Outbound Agent = $1500 / month
160 hours. / Minimum 3 agents
Industry: Roofing
Service: Inbound & Outbound Service
Active Calls helps Roofing companies book informational and sales call for roofing repair and replacement services and discovery meetings.
Active Calls offers these roofing firms the benefit of efficiency and affordability for inbound and outbound offshore call center services that enhance customer support and drive sales. Our Inbound Services team will handle customer inquiries, appointment bookings, and processing, while Outbound Teams focus on lead generation, scheduling appointment, and tele sales.
Active Calls Inbound and Outbound call center services ensure an improve customer experience and satisfaction, while increasing revenues, boosting brand reputation, and reduce roofing repair and replacement lead generation and booking costs.
Outsourcing with Active Call’s offshore call center allows roofing companies to stay focused on core operations, especially when using skilled, fluent English-speaking agents trained with roofing industry knowledge.
Services: Roofing Installation, Maintenance Service and Repair
Call Center Agent Cost
Inbound or Outbound Agent = $1500 / month
160 hours. / Minimum 3 agents
Industry: Apartment Management
Service: Inbound Support only
Active Calls Inbound Call Center agents help multi-property apartment complexes book apartment tours with potential renters, allowing these large property apartment management companies and their sales team to focus on the tours and booking the apartment rental and sale.
Active Calls offers these large property management firms the benefit of efficiency and affordability for an offshore inbound call center team that enhance the onsite property management team’s customer support and helps drive rentals and sales. Our Inbound Services team will handle customer inquiries, and book the apartment tours and pass this information to the onsite management team to meet and greet the customers when they arrive. Our team will provide prepared and important information, so the onsite team can successfully meet the clients tour needs and expectations.
Active Calls Inbound Call Center services ensure an improve customer experience and satisfaction, while increasing revenues, boosting brand reputation, and reduce the property management firm in managing and turning inbound lead into real rental and sales opportunities.
Call Center Agent Cost
Inbound Agent only = $1500 / month
160 hours. / Minimum 3 agents
Industry: Property Management Business
Service: Inbound Support only
Active Calls Inbound Call Center agents help multi-property business complexes book office tours with potential renters, allowing these large property office space management companies and their sales team to focus on the building tours and booking the office space rental and secure the sale.
Active Calls offers these large property management firms the benefit of efficiency and affordability for an offshore inbound call center team that enhance the onsite property management team’s customer support and helps drive office space rentals and sales. Our Inbound Services team will handle customer inquiries, and book the building and office space tours and pass this information to the onsite management team to meet and greet the customers when they arrive. Our team will provide prepared and important information, so the onsite team can successfully meet the clients building and office tour needs and expectations.
Active Calls Inbound Call Center services ensure an improve customer experience and satisfaction, while increasing revenues, boosting brand reputation, and reduce the property management firm in managing and turning inbound lead into real rental and sales opportunities.
Call Center Agent Cost
Inbound Agent only = $1500 / month
160 hours. / Minimum 3 agents
Industry: Cyber Security
Service: Inbound Support only
Much like home service repairs, Active Calls helps Cyber Security companies book informational and sales call for their cyber security technologies and service solutions.
Active Calls offers these cyber security firms the benefit of efficiency and affordability for inbound offshore call center services that enhance customer support and drive sales. Our Inbound Services team will handle customer inquiries, and book cyber security sales and demo appointment.
Active Calls Inbound call center services ensure an improve customer experience and satisfaction, while increasing revenues, boosting brand reputation, and reduce cyber security firms in managing and turn inbound lead into real sales opportunities.
Call Center Agent Cost
Inbound Agent only = $1500 / month
160 hours. / Minimum 3 agents
Industry: Web Development
Service: Inbound Support only
Outsourced call centers are increasingly being hired by web design and development service firms to help support their clients’ with online issues and website design errors. Active Calls offshore call center
Active Calls Inbound call center agents can help web design firms to capture customer issues on website design, responsive and mobile UI/UX design issues, e-commerce breakdowns, web portals updates and issues, and CRM systems challenges. Benefits of outsourcing include cost savings, faster turnaround on issues captures sent to the web design firm. Active Calls agents offer specialized information capture services in fluent English, while being scalable as web design firm grows in customer base.
Outsourcing call center services to capture web design issues remains a popular, scalable solution across the digital marketing space, and agencies looking to efficiently build a solid customer base, while maintain digital and ensuring their clients online platforms perform at optimum level.
Let Active Calls Inbound Team handle these customer web design and operation issues, so your team can focus on fixing them when notified of the issues from our offshore call center.
Call Center Agent Cost
Inbound Agent only = $1500 / month
160 hours. / Minimum 3 agents
Need Something Customized?
If your business isn’t listed above, don’t worry — we’re ready to build a solution just for you. From niche service sectors to hybrid B2B models, our inbound and outbound teams are trained to adapt quickly.
Let’s discuss how our offshore agents can help you scale faster with predictable pricing starting at $1500/month per agent (160 hours, min. 3 agents).
Contact us now to get started or request a free consultation.
Why Choose Us?
At Active Calls, we understand that each industry comes with its own set of challenges — which is why our call center solutions aren’t one-size-fits-all. We offer specialized inbound and outbound support tailored to your field, handled by fluent English-speaking agents who are trained to communicate with clarity, professionalism, and empathy. Whether you’re in plumbing, HVAC, cybersecurity, or property management, our team adapts to your workflow, software, and service structure seamlessly.
What sets us apart? Transparent pricing, consistent performance, and flexible support models that scale as you grow. Our Call Center Agent Cost starts at just $1500/month (160 hours, minimum 3 agents), making it easier than ever to outsource your customer service without compromising quality.
From lead generation to after-sales care — we’re the behind-the-scenes team that helps your business succeed.
Elevate your business with Active Calls! Transformative outsourcing tailored to your needs awaits.
Seize the opportunity – fill out our convenient contact forms now and experience excellence like never before!
