Offshore Call Center Services
Discover unparalleled customer support with Active Calls – your trusted partner for Call Center Services in the Philippines. Elevate your business experience with our dedicated and efficient solutions.
Transform with Top-Notch Call Center Services in the Philippines!
Elevate customer satisfaction with premier Call Center Services in the Philippines. Our dedicated team delivers excellence through efficient solutions and superior support. At Active Calls, our commitment to Call Center Services in the Philippines ensures unparalleled customer engagement. Experience the difference with our top-notch solutions, tailored to meet your unique needs. Trust Active Calls for exceptional service, making us the go-to choice for comprehensive and reliable Call Center Services in the Philippines.
Outsourcing Services to the Philippines: Elevate Efficiency Globally!
Unlock unparalleled efficiency with our Outsourcing Services to the Philippines. Active Calls provides comprehensive solutions and tailoring services to meet your unique needs. When it comes to Outsourcing Services to the Philippines, our dedicated team ensures global excellence and seamless operations.
Trust Active Calls as your outsourcing partner, delivering cost-effective and reliable services to elevate your business. So, explore the advantages of Outsourcing Services to the Philippines with Active Calls, your trusted partner for transformative and efficient business solutions like no other.
What We Do
Call Center Services
Inbound Customer Support
- 24/7 Customer Support
- Business Hours Customer Support
- After – Hours Customer Support
- Multi-Channel Support
- Dispatch Support Services
Outbound Customer Support
- Lead Generation
- Customer Satisfactory Surveys
- Collections and Payment Reminders
- Surge Campaigns and Seasonal Promotions
- Customer Retention Calls
- Cross-Selling and Up-Selling
- Database Cleansing and Verification
- Feedback and Review Requests
Finance & Accounting Support
- Bookkeeping
- Accounts Payable (AP)
- Processing Accounts Receivable (AR)
- Processing Payroll
- Processing Financial Reporting
Virtual Assistant Services
- Administrative Support
- Calendar Management
- Travel Arrangements
- Email and Appointment Handling
- Data Entry and Data Processing
- Customize VA Needs
Experience excellence in Call Center Outsourcing Services with Active Calls. Our services cover a wide spectrum, ensuring your business thrives. From Inbound Customer Support available 24/7, Business Hours, to After-Hours, and Multi-Channel Support, we’ve got you covered. Explore our Outbound Customer Support for Lead Generation, Customer Surveys, Collections, and more.
Need Finance & Accounting Support? From Bookkeeping to Payroll Processing, we’ve got the numbers covered. Plus, our Virtual Assistant Services offer administrative support, calendar management, and more. Tailored to meet your unique needs, Active Calls is your trusted partner for comprehensive and reliable outsourcing solutions.
Campaign Choices
Current Campaigns - Active Records
Our database comprises recent customers who have received HVAC services from the company within the past 3-18 months. These customers are provided with exclusive offers for preventive maintenance, such as discounted HVAC tune-ups, plumbing inspections, and more.
Inactive Campaigns - Aged Records
Our data comprises former clients who haven't engaged with the company in the past 18 to 30 months. These customers are eligible for discounted preventive maintenance services, such as HVAC tune-ups and plumbing inspections.
Cross-Promotion (Free) - Active Records
Our data encompasses active clients who have interacted with the company in the past 3-18 months. We extend complimentary preventive maintenance appointments from various home services. For instance, we might offer a free plumbing inspection to a customer who has exclusively utilized HVAC services.
Membership Campaigns - Clients Enrolled In A Membership Plan
Our data comprises both existing members and customers whose membership renewal is approaching. Typically, their plans include annual maintenance, which we schedule during our call interactions.
At Active Calls, we ascend to the zenith of outsourcing services in the Philippines, establishing ourselves as the unparalleled choice for businesses seeking excellence. Our unwavering dedication sets us apart, fueling a commitment to excellence that transcends industry standards. The cornerstone of our success lies in a proven track record, where reliability and expertise converge to offer a service experience beyond compare.
Round-the-clock availability stands as a testament to our commitment to seamless support, ensuring that your business thrives with uninterrupted operations. Our approach goes beyond conventional outsourcing, prioritizing customer satisfaction as the heartbeat of our service philosophy.
We pride ourselves on fostering enduring relationships through personalized strategies, such as Customer Retention Calls and innovative Cross-Selling and Upselling techniques.
Precision is our hallmark, evident in Database Management, Feedback Handling, and Financial Reporting. When you choose Active Calls as your outsourcing partner, you embark on a journey with a team that understands the nuanced dynamics of your business. Opt for excellence, reliability, and unparalleled dedication – choose Active Calls, where outsourcing transcends expectations, setting a new standard for industry-leading service in the Philippines.
Elevate your business with Active Calls! Transformative outsourcing tailored to your needs awaits.
Seize the opportunity – fill out our convenient contact forms now and experience excellence like never before!
